PRIVATE FILE STORAGE · BUILT INTO FRESH PRINTS
Your artwork. Ready before the order arrives.
Store finished print files once, reach them from any device, and attach the right artwork to a new order in seconds.
THREE SIMPLE STEPS
Save it once. Order it anytime.
No hunting through old emails, computers, or phones.Add your artwork
Upload to Pro Vault from your account or directly while ordering an eligible product.
Choose the right file
Use the thumbnail and full filename to confirm the exact artwork before attaching it.
Place your order
The order carries a secure file reference so the Fresh Prints team can download your artwork.
WORK AHEAD
Turn saved time into faster sales.
Pro Vault is useful long before a customer pays you.Prepare before the deposit
Build gang sheets ahead of time and save them. When your customer pays, order immediately instead of rebuilding the artwork.
Make reorders effortless
Keep proven print files ready so repeat customers get the same artwork without another upload.
Keep company logos nearby
Store your own logo files and frequently used client assets in organized folders.
Order from anywhere
Design at work, upload from your computer, then place the order later from your phone.
STORAGE THAT GROWS WITH YOU
Every account gets a vault.
Your plan controls capacity—not canvas dimensions or pixels.CRAFTER
250 MB
File storage included with a free customer accountSMALL BUSINESS
2.5 GB
File storage for active Small Business membersBIG BUSINESS
25 GB
File storage for active Big Business membersArtwork-friendly formats PNG preferred. We also accept JPG, PDF, TIFF, SVG, and other art formats.
Need more room for a real production workflow? Additional storage may be available by request. Tell us what you’re working on.
PRIVATE BY DESIGN
Your file lives in Pro Vault—not inside Shopify.
Artwork is stored privately in Cloudflare R2. Shopify receives the filename and a secure order reference, while authorized Fresh Prints staff receive controlled download access.✓Original file preservedCanvas size and pixels are not reduced.
✓Large-file friendlyUploads are sent in retryable parts.
✓One-year safety windowIf paid membership ends, files outside the free 250 MB remain locked for one calendar year before deletion.
QUICK ANSWERS
Know before you upload.
Can I upload a 240-inch or 400-inch gang sheet?
Yes. Pro Vault limits storage by file size, not inches or pixel dimensions. The original file remains intact even when an extremely large file cannot display a thumbnail.
Does Pro Vault replace emailing artwork?
Yes for supported product ordering. Choose or upload the file on the product page, and it attaches to the order through a secure Pro Vault reference.
What happens when my membership ends?
Your account returns to the 250 MB Crafter allowance. The newest files that fit remain available; files above that allowance are locked and retained for one calendar year.
Can Fresh Prints help with a file?
Authorized staff can securely view and download files when helping with production, replacements, or artwork corrections.
Upload now. Order when you’re ready.
Your next print file can already be waiting for you.
